Join the Columbia Sussex Team

At Columbia Sussex, hospitality isn’t just what we do — it’s who we are. We’re a people-first company built on a culture of service, accountability, and opportunity. Every day, our team members deliver exceptional experiences for guests and colleagues alike, and we’re always looking for passionate, dedicated individuals to grow with us. Whether you’re just starting your career in hospitality or you’re an experienced professional ready for your next leadership role, Columbia Sussex offers roles across hotel operations, food & beverage, sales, events, engineering, and management.

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Why Work With Us

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Meaningful Career Opportunities

We offer career paths in full-service hotels and resorts nationwide — from entry-level roles to leadership positions. Many of our team members build long-term careers with us, growing into new roles and leadership positions over time, reflecting our strong culture of promoting from within.

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Service-Driven Culture

At Columbia Sussex, we’re committed to cultivating a dynamic, inclusive workplace where hospitality professionals can truly thrive. We empower our team members with the training, support, and opportunities they need to deliver exceptional guest experiences. By fostering a culture centered on growth and development, we ensure long‑term success for both our employees and the hotels they help shape.

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Competitive Compensation & Benefits

Columbia Sussex provides a comprehensive benefits package that includes:

  • Medical, dental, and vision insurance
  • Life and disability insurance
  • Wellness Program & Incentives
  • Gym Discounts through medical plans
  • 401(k) retirement plan with company match
  • Healthcare and Dependent care flexible spending account.
  • Paid time off and sick leave (state dependent)
  • Same day pay available on earned wages Payactiv
  • Travel privileges and hotel discounts
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Our Roles

We hire for a wide range of positions, including but not limited to:

  • Front Office & Guest Services — Delivering a welcoming, seamless experience for every guest.
  • Culinary & Food & Beverage — Bringing culinary excellence and hospitality to life.
  • Event & Catering Teams — Supporting memorable meetings and celebrations.
  • Engineering & Facilities — Keeping our hotels safe, efficient, and well-maintained.
  • Management & Leadership — Leading teams, shaping operations, and fostering growth.
Every role contributes to our mission of creating exceptional experiences from the moment a guest walks through the door to the moment they return home.
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What It’s Like to Work Here

At Columbia Sussex, you’ll be part of a hospitality community that values:

  • Professional Growth — We believe in developing talent from within and provide opportunities for training, advancement, and learning new skills.
  • Team Culture — Our properties are collaborative environments where team members support each other and take pride in what they do.
  • Inclusive Environment — We strive to create a workplace where everyone feels respected, valued, and empowered.
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How to Apply

Ready to take your career further?

Search and apply for open positions at Columbia Sussex on our Careers Portal. Each listing includes a detailed job description, responsibilities, and how to apply.

Careers Portal

A Workplace That Feels Like Family

“My favorite thing about working for Columbia Sussex is the feeling of family between the hotel brands. I love meeting all the different employees from around the country and how genuinely nice everyone is. Management takes care of the employees, encouraging growth and excellence. They recognize our individual strengths and create cohesive teams where we can all shine. I hope to be part of the Hyatt family and especially Columbia Sussex for a long time.”

Reviewed by Jen Straube

Growing With Columbia Sussex

“I’ve been proud to work for Columbia Sussex for the past 12 years, building a long-term career in catering and events within a fast-paced, results-driven hospitality environment. The company has provided me with continuous opportunities to grow as a leader, take on new challenges, and elevate catering and event operations across multiple properties.

Columbia Sussex values initiative, accountability, and staying ahead of event and food trends, which has allowed me to develop strong teams and deliver memorable, revenue-driven events. I appreciate the trust placed in leadership and the support to drive performance while maintaining high service standards. After 12 years, I remain grateful for the growth, experience, and opportunities this company continues to provide.”

Reviewed by Leia Sobieralski

Where Teams Thrive

“I joined Columbia Sussex in January of 1999, having come from Marriott International after a decade of service.  I was curious how working for a franchise company would differ from the large corporate company. Very quickly I could see the differences. Things were more casual, yet the standards were very high, so much so that we outscored Marriott Corporate hotels. The dynamic of a family owned and run company; I found myself having access to executive level management and ownership where I could see that they had a genuine care for all their employees. In my specific discipline, maintaining the properties were easy to accomplish, not having levels of red tape when something needed to be done, it was done. The most comforting thing to me is how much this company has become family to me, I would not trade it for anything.”

Reviewed by Jeff Beck