Careers at Columbia Sussex

Hotel Front Office Manager

Marriott Melville Long Island

Melville, NY


FRONT DESK MANAGER

Marriott Melville Long Island NY

The Front Office Manager is responsible for all front office functions and associates. Oversees Bell/Valet associates, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. Works with managers and associates to successfully execute all front office duties, ensuring smooth and efficient guest arrival and departure process. Demonstrates excellent leadership, communication and team building skills with associates, peers and across departments.

Job Requirements:

  • Qualified candidates should possess at least 4-years Full-Service Hotel Guest Service Supervisory and Night Audit experience with an emphasis on guest service satisfaction or 4 years of experience as an assistant manager.
  • Excellent communication skills.
  • Prior management experience in hospitality is a must.
  • Must be highly motivated, self-directed, with strong initiative and desire for achievement.
  • Exceptional customer service skills required.
  • Must possess strong computer skills.
  • Strong understanding of accounting procedures is also a plus.
  • Excellent communication and presentations skills required.
  • Must be flexible and willing to work evenings & weekends, and Holidays.

Benefits:

  • Competitive pay
  • 401(k)
  • Medical, Dental, Accidental, Vision, Voluntary Life, LTD insurance and Critical Illness
  • Hotel room discounts
  • Paid time off

Education:

  • Bachelor’s (Preferred)

Experience:

  • Hotel experience: 4 years (Required), Marriott experience preferred

E.O.E.